Business, Management and Accounting

A study on Customer Expectation Management in Expediency Stores Format in Organized Retail Stores in Surat City

In today’s competitive environment only the best survives. To survive and grow, the retailers need to strategize their operations to ensure customer delight, repeat purchases and increase in profitability. The key to achieve this objective is to give exemplary shopping experience and convert the customer from browser to a spender and to a big spender. Amenity excellence is a measure of the extent to which a delivered amenity meets the customer expectations.

Relationship between market value and book value of Major Indian Information Technology firms under pre and post IFRS

Many researches have been conducted on the effect of adoption of IFRS on value relevance of firms e.g. Mohd Halim and Zulkifli [2008], Ahmed and Goodwin [2006], Harris and Muller [1999], Bartov et al. [2005], Lin and Chen [2005], Horton and Serafeim [2006], Schiebel [2006], Niskanen et al. [2000] and Mohd Kadri et al. [2008]. Even though they have employed similar model [Ohlson, 1995], their results were not conclusive. In India, the effect of adoption of IFRS on value relevance of accounting numbers is still not known yet as the IFRS is not fully applicable.

Role of RRBS in Financial Inclusion Empirical Evidence from RRBS in Gujarat

Regional Rural Banks (RRBs) in India have been established to spread the banking amongst rural poor, based on the recommendation of various expert committees. RRBs have special role to play in spread of banking, now known as financial inclusion, in rural and semi urban areas to include the rural mass in banking network and thereby help them the rural poor, small and marginal farmers, artisans, agricultural labors, and even small entrepreneurs.

SBI and its Associate’s Banks in India: Comparative Study of Management Efficiency Using Self Developed Ratio Score Rank Index

The success of any business depends on the management’s efficiency. Consequently to compare management efficiency of last five years starting from 2010 to 2014 in SBI and its Associates Banks in India. Management efficiency ratios have been considered. Data has been analyzed with the consideration of management efficiency ratios. Comparison has been done on the bases of self developed Ratio Score Rank Index.

Determinants of Automobile Brand Choice

Automotive industry plays a vital role in country’s economic and industrial development. It is one of the fastest growing sectors in the world. De-licensing in 1991 and subsequent 100% FDI in the sector has put the Indian automobile industry on a new growth trajectory, which attracted foreign auto giants to set up their production facilities in the country to take advantage of the various benefits it offers. Large middle class population, growing earning power and strong technological capability have been boosting automobile demand for the past few years.

TRENDS THAT WILL SHAPE NEO-CONSUMERISM OF 2040

Consumerism is a word with two meanings, one, an ideology and the other, a movement to promote rights of consumers. Growing economy, expansion of markets, globalisation, efficient ways of communication and technology gave way to the neo-consumerism. Vastly criticised, it has many advantages to boast upon. The present paper is an effort to explore in detail the meaning of consumerism, its ill effects along with its many good effects. It further tries to explore the recent trends and the way things would turn in the year 2040, after 25 years.

Affective factors to Customers’ Satisfaction by the Services of Online Retailers: A study of Surat City

Now days, more and more online retailers enter into the market. In a competitive market place, it is very crucial to understand customers’ needs. Therefore, they have moved from a product-centric to a customer centric position. Customer retention is directly influenced by customer satisfaction. To find out the factors affecting customers’ satisfaction, 100 respondents have been considered. Convenience sampling method has been applied to collect the data. The data has been collected by framing a questionnaire.

AN ANALYTICAL STUDY OF PROFITABILITY MANAGEMENT OF THE SELECTED AUTOMOBILE COMPANIES IN INDIA

The Indian automobile industry has vital role to play in the world’s automobile market because the automobile industry has continued its growth trajectory over the past few years. Through the growing progress in demand, increasing of revenue, expanding middle class and young population base, skilled manpower as well as enhancement of technology, will propel India to be among the world's top five auto-producers by 2015.  “Profit is the engine that drives the business enterprise‟. Every firms or companies need to maintain sufficient profits to survive and grow in the long run.

A STUDY OF SOME URBANIZATION ASPECTS OF INDIA

Urbanization is an index of transformation from traditional rural economies to modern industrial one. It is a long term process. This paper endeavors to illuminate on the process of urbanization in India over a century with emphasis on level, tempo of urbanization and urban morphology using Indian Census data during 1901-2001. It will try to trace urban problems and related policy issues.

FINANCIAL PERFORMANCE ANALYSIS OF SOUTH GUJARAT DISTRICT CENTRAL CO-OPERATIVE BANKS (DCCBS) : A COMPARATIVE STUDY BASED ON PROFITABILITY RATIO

DCCBs a federation of primary Agricultural Credit Society. It has to undertake various activities like promotional, development, Banking Facilities, to mobilize the available resources and utilize them in the most efficient & profitable manner. This is in sharp contrast in fund management has come down considerably and is decreasing. This paper highlights to measure the financial performance of South Gujarat DCCBs on the basis of profitability ratios and give useful suggestion on it. ANNOVA test has used to generalization of hypothesis.